BRUCE SPRINGSTEEN & THE E STREET BAND
GENERAL ADMISSION PROCEDURES
BRUCE SPRINGSTEEN & THE E STREET BAND GENERAL ADMISSION PROCEDURES
In an effort to help provide fair and equal opportunity for close access to the stage for general admission customers, a random numbered wristband lottery will be performed the afternoon of the show to determine which patrons will be first to enter the general admission floor area. Patrons may choose to enter the lottery in an attempt to gain closer access to the stage.
General Admission Floor ticketholders who choose not to participate in the lottery are free to enter the show at the publicized opening time of doors (or later) and will have access to the floor area located behind lottery participants. A limited number of lottery “winners” will gain access to a small designated “front GA floor” area closest to the front of the stage. Below are some of the rules and procedures pertaining to the lottery:
1. On the day of the show, sequentially numbered wristbands will be distributed beginning at 1:00pm. This will take place at the BROAD ST. doors at the Wachovia Spectrum. Wristbands will be distributed until 4:00pm. **(At that time the opportunity to enter the lottery is over. No more wristbands will be distributed until after doors are open)**
2. The Primary cardholder (ORIGINAL ticket purchaser) must be present with a valid government issued photo I.D. and the credit card used to purchase the tickets along with the remainder of persons who will be attending the show on that ticket order. ALL people entering the show on each Ticket order must be present to be eligible for the lottery
3. After the cardholder has been verified as having a GA ticket order. All persons on that order will have wristbands affixed to their wrists.
4. Wristbanded patrons may leave the premises but must return at 4:30pm.
5. When lottery participants return they will be directed to line up sequentially according to their numbered wristbands. When this is done, a patron will draw the starting number. This number will be announced at the gate. Patrons participating in the lottery process MUST be present at this time and should be prepared to stay as the entry process will begin immediately following the drawing. Patrons will again need their valid government issued photo I.D. and the credit card used to purchase the tickets at this time.
6. The patron wearing the wristband that matches the starting number will be first in line.
7. All other patrons with GA ticket orders who have been given a wristband should begin lining-up sequentially behind that patron. This line will then be processed and escorted onto the floor, when the venue/tour is ready to open doors.
8. A limited number of people, beginning with the starting number from the lottery drawing, will gain access to the Front Area of the floor. Anyone who receives a numbered wristband prior to doors has a chance to be first in line to enter the Front Area, provided they abide by all lottery rules and procedures. However, a wristband does not guarantee a place in the Front Area.
9. A second wristband will be required to enter the Front GA Area. This will be applied to the wrist of patrons in the “winning” lottery range upon entry.
10. The purpose of the random number distribution is to insure that all GA patrons have the same chance of being first in line, eliminating the need to camp out. This policy also helps to insure customer safety and provides for an effective means of crowd control.
ALL WRISTBANDS WILL BE ISSUED AT THE BROAD STREET DOORS AT THE WACHOVIA SPECTRUM, GA ENTRANCE. PLEASE LOOK FOR SIGNAGE.
NOTES REGARDING PAPERLESS TICKETS:
All GA floor tickets and select reserved sections are paperless. If the credit card that you used to purchase your tickets has been canceled, lost, or stolen, it will be in your best interest to call Comcasttix at 1-800-298-4200 AND bring with you to the venue your Comcasttix order number, photo identification, and an old statement of the original credit card number with name matching your photo ID. This will help to resolve any problems you may encounter at the gate. If your credit card was re-issued with the same number and a new expiration date, you do NOT need to take action, as this new card will be accepted at the venue.
Also, be aware that paperless tickets are designed to be used only by the original purchaser. If you have purchased paperless tickets via a secondary seller rather than from the primary ticketing company, you will most likely be denied access to the venue.
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